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Complaints Procedure
Should you have any concerns, these should be raised initially with your child’s key person. If the matter is not resolved, or you would like to speak to the Manager, this will be arranged as quickly as possible. If you are dissatisfied with any aspect of our service, you can contact Ofsted, the regulators of early years’ settings, at:
Applications, Regulatory and Contact (ARC) Team
Ofsted
Piccadilly Gate
Store Street
Manchester M1 2WD
Tel: 0300 123 1231
If you would like further information about Ofsted, you can visit their website at www.ofsted.gov.uk/early-years-and-childcare or email at enquiries@ofsted.gov.uk
